Yes, our unit implements the requirements of ASME A17.3 and the requirements of the Appendix K of the New York City elevator code.
Yes, ASME A17.5 requires all “electrical elevator equipment” to be certified to ASME A17.5.
Yes, our unit is also certified to CSA STD B.44, which is the equivalent Canadian elevator code.
Yes, as part of a standard process, we provide revised engineering prints with every unit we sell. Our revised engineering prints are reviewed and signed by independent Professional Engineers licensed in the corresponding jurisdiction of the installation.
Yes, our units are universal and work with all elevator systems. Also, out units are interchangeable: any unit can be used on any job. The customization is done via parameters available via the built-in graphical user interface. The wiring and parameter configuration for each job are specified on the revised engineering prints provided with each unit.
We provide a three-year limited warranty on all our products. For more details, please refer to our Terms and Conditions of Sale at this link: https://arguselevator.com/warranty/
Since our DLM units are off-the-shelves, the lead time is defined by the time it takes to prepare the revised engineering prints, which is two to three weeks.
Yes, upon request. We usually process the revised engineering prints in the same order they are received. However, we understand that not all jobs have the same priority.
Expedited jobs are provided free of charge and at Argus’s discretion based on workload.
Three to eight hours, depending on the specifics of the elevator. Most elevators take less than four hours.
Yes, we also understand that besides manufacturing a sound product, providing high-quality tech support is essential. Our tech support is given by engineers who worked on our DLM unit’s design.
Usually, 9:00 AM to 6:00 PM Eastern Time.
Yes, upon request.
No, except for Dover DCM-I, TAC20, TAC32, and TAC50 controllers. On these controllers, it is impossible to get the fully open and fully closed position of the car doors from the controller because they use magnetic sensors soldered on the PCB of the door operator. Argus sells a car door sensor kit for these controllers that get conveniently mounted inside the door operator, saving time. You can see a video of a mounted sensor kit on this link: https://www.youtube.com/watch?v=vgUWlPzqmeU
In some cases, yes. For relay logic controllers and electronic controllers that do not implement serial communication, spare wires between the car and the machine room are never required. This is because all the signals are available at the controller, where the Argus DLM unit gets mounted.
For jobs that implement serial communication between the machine room and the car, three to five spares might be required depending on the controller type.
Most of the time, no. But in some front-and-rear walkthrough jobs, a spare wire is required when the front door locks are not separated from the rear door locks. This is because, on walkthrough jobs, the front and rear door locks must be monitored independently.
The Argus DLM unit consumes less than 0.1A and can be powered from anywhere from 90V to 300V AC or DC. This allows our unit to be wired to any controller without requiring a power adapter.
No, thanks to our innovative and patented design, our unit is the only one that does not require the door locks and the gate switch to be unwired from the controller. This has some key advantages. First, it results in a simpler and faster installation while keeping the elevator wiring as close to the original as possible. Second, since the alterations are kept to a minimum, it facilitates troubleshooting the elevator down the road.
Yes, all our units are identical, and any unit can be used on any job, regardless of door configuration.
Our units have a built-in graphical user interface that facilitates troubleshooting and configuration. All parameters are easily accessible in the field without any special tools.